Over the past six years Conservative ministers have introduced three grand reform schemes to turn public services upside down. The first was Andrew Lansley’s awesomely complex top-down reorganisation of the NHS, now widely recognised as a disaster. The second was Iain Duncan Smith’s equally complex scheme for welfare, known as universal credit, which has also proved disastrous because it entailed spending at least £700m in development costs for zero result. IDS has left office with his universal credit “rolled out”, after nearly six years, to just 141,000 people.
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