social learning for complex work
“Carnegie Mellon’s Robert E. Kelley … says the percentage of the knowledge you need to memorize to do your job is shrinking rapidly: 1986: 75% 1997: 15-20% 2006: 8-10% estimated Knowing how to get the answers you need is more important than storing those answers in your head, especially with the shorter lifespan of knowledge these... Read more »
from Harold Jarche http://ift.tt/1nZgZSQ
via IFTTT
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